Terms, Conditions & Privacy Notice

TERMS AND CONDITIONS – “Win Your Dream Gown” Giveaway

1. Promoter
Promoter: Luv Bridal Pty Ltd (ABN 23 139 267 235) of 1/1 Gateway Drive, Biggera Waters 4216, trading as Luv Bridal (“Promoter”).
2. Promotion Period
The giveaway opens at 12:00 AM (AEST) on Monday 24 August 2026 and closes at 11:59 PM (AEST) on Wednesday 30 September 2026 (“Promotion Period”).
3. Eligibility
a) Entry is only open to residents of Australia aged 18 years or older at time of entry.
b) Employees (and their immediate families) of the Promoter and its agencies are not eligible.
c) By entering you confirm that you satisfy all eligibility criteria.
4. How to Enter
a) To enter via Instagram, follow @luvbridal, like the pinned giveaway post at the top of the grid and tag your bridal bestie in the comments of the post during the Promotion Period.
b) To enter via TikTok, follow @luvbridal_australia, like the pinned giveaway post at the top of the grid and tag your bridal bestie in the comments of the post during the Promotion Period.
c) No purchase is necessary. Entry is free.
d) Entries must be received during the Promotion Period.
5. Prize
a) One (1) winner will receive a credit up to AUD $3,500 (incl. GST) towards the purchase of a single bridal gown from Luv Bridal.
b) If the winner selects a gown valued at more than AUD $3,500, the credit will be applied and the winner will be responsible for paying any amount in excess of AUD $3,500.
c) The prize credit is valid only for gowns available in the Promoter’s showrooms in Australia, and subject to gown availability, style selection and wear date.
d) The prize cannot be exchanged for cash, and must be claimed by appointment at a Luv Bridal showroom by 31 January 2027 unless otherwise agreed by Promoter.
e) Prize is not transferrable and cannot be used in conjunction with any other promotion or discount.
6. Winner Selection & Notification
a) The winner will be randomly drawn by the Promoter (or Promoter’s nominee) on or before 6 October 2026.
b) The winner will be notified by email and/or direct message via Instagram no later than 6 October 2026.
c) If the winner does not reply within 14 days of notification, or is ineligible, the Promoter may redraw and award the prize to a new winner.
7. General Conditions
a) By entering, the entrant agrees to release and hold harmless the Promoter, Meta (Facebook/Instagram) and TikTok from any liability associated with administering the promotion or prize and from any loss, damage, cost or expense arising from participation or acceptance of the prize, except for any liability which cannot be excluded by law.
b) Meta is not a sponsor of this giveaway, and is in no way associated with it.
c) The Promoter’s decision is final, and no correspondence will be entered into.
d) The Promoter reserves the right to verify eligibility and identity of an entrant and may disqualify any individual whom the Promoter reasonably believes has breached any of these Terms & Conditions or engaged in fraudulent or unlawful conduct.
e) The Promoter may cancel, terminate, modify or suspend the promotion if for any reason it cannot be conducted as planned (for example because of technical faults, unauthorised intervention or acts of God) and will notify entrants accordingly.
8. Privacy & Use of Personal Information
a) By entering, entrants consent to the Promoter using their submitted personal information (name, email) for the purposes of administration of this competition, contacting the winner and for future marketing communications unless they opt out.
b) The Promoter’s full Privacy Policy is available at https://luvbridal.com.au/terms-conditions-privacy-notice/
c) Entrants may opt out of future marketing at any time.
9. Governing Law
These Terms & Conditions are governed by the laws of the State of Queensland, Australia.
Entrants submit to the jurisdiction of the courts of Queensland.
10. Prize Redemption
The prize must be used in accordance with Section 5 and by the redemption deadline. Failure to redeem by the deadline may forfeit the prize at the Promoter’s discretion.
11. Publicity & Release
The winner may be required to participate in promotional activity (e.g., photo or social media posts) and grant the Promoter a non-exclusive licence to use their image and name for future marketing purposes without further remuneration.
12. Odds of Winning
Odds will depend on the number of eligible entries received. The Promoter will not publish individual odds but can provide upon request.
13. Contact Details
For any enquiries, please contact: Luv Bridal, marketing@luvbridal.com

Use of Personal Information (Appointment Communications)

When you book an appointment with Luv Bridal, we collect your name, email address and phone number so we can provide you with a smooth and personalised experience.
We use this information to:

  • send appointment confirmations, reminders and important updates by SMS/email
  • contact you by phone or SMS if we need to discuss your appointment, confirm details, or provide relevant showroom information
  • follow up after your visit to support your experience, where appropriate

We only use your contact details for purposes directly related to managing your appointment and providing you with customer service, unless you choose to opt in to receive marketing communications. Any marketing emails or texts will always include a clear option to unsubscribe, in line with Australian Spam Act requirements.

We do not share your personal information with third parties for their marketing purposes. We may share it with trusted service providers who support our booking system, communication tools or customer service processes, but only where necessary and always under strict confidentiality obligations.

Your personal information is handled in accordance with the Australian Privacy Principles, and we take reasonable steps to protect it from misuse, interference, loss and unauthorised access.