Frequently Asked Questions

 

Where are you located?

Luv Bridal has eight showrooms across Australia, located in most major capital cities. You can find

us in QLD (South Brisbane and Robina and Biggera Waters, Gold Coast), VIC (Melbourne), NSW

(Parramatta and Chatswood, Sydney), SA (Adelaide), and WA (Como, Perth). For exact addresses,

contact details, and opening hours please click here http://luvbridal.com.au/our-stores/

Do I need to make an appointment?

We prefer appointments to ensure that we have a Bridal Stylist available to assist you however

walk-in visits are always welcome in any of our showrooms.

How do I make an appointment?

Appointments can be made via our online appointment booking system, click here

http://luvbridal.com.au/our-stores/. Simply select the showroom you wish to visit, and you will be

taken to the booking page for that particular showroom where you can pick a date and time that

works best for you.

Alternatively, all our showrooms can book appointments for you over the phone.

What sizes are your bridal gowns available in?

All our designer bridal gowns are available in sizes 2 to 28 and can be ordered in extra length if

needed.

Are your gowns available in plus sizes?

Yes. All our designer bridal gowns are available in sizes 2 to 28.

Do you offer made-to- measure gowns?

We house bridal gowns by leading international designers who make their gowns in stock

standard sizing, in sizes 2 to 28. Slight design changes can be made to any gown to personally

customise it, for an additional charge. Some of our showrooms offer on-site dressmaking services

and we can always recommend local dressmakers who have a good industry reputation.

Do you offer alteration/ dressmaking services?

Some of our showrooms offer alteration/ dressmaking services in-store. For our showrooms that

don’t yet offer this service, we can recommend local reputable dressmakers.

Can I layby my bridal gown?

Yes. We offer a few layby payment options in all our showrooms. A minimum deposit is required,

with the remaining balance divided up into monthly payments. Monthly payments can be directly

transferred through online banking or paid over the phone with either a mastercard or visa credit

card.

How much deposit is required to secure my bridal gown?

A minimum deposit of 50% is required to secure your bridal gown, however we offer flexible

payment options should you need a little more time. Should you need it, your Bridal Stylist can

help tailor-make a payment plan for you during your appointment.

How long does it take to order my bridal gown?

We do things a little differently than most other bridal boutiques. Industry standard ordering time

is around seven months, just to get the gown in-store. Considering so many of our brides don’t

have that time available to them before their wedding, or simply don’t want to have to wait that

long, we keep a large amount of our designer bridal gowns in-stock and in regular incoming

shipments. That means that we always have a large selection of bridal gowns available for

immediate purchase, and much shorter waiting times.

Your Bridal Stylist will discuss the specific availability time for your gown during your appointment.

For any immediate availability questions, please call your closest Luv Bridal showroom.

Can I buy a bridal gown off the rack?

We have a large selection of designer bridal gowns available in-stock for immediate purchase, and

regular incoming stock shipments.

Your Bridal Stylist will discuss the specific availability time for your gown during your appointment.

For any immediate availability questions, please call your closest Luv Bridal showroom.

Do you offer bridesmaid and formal gowns?

All our showrooms stock a large range of bridesmaid and formal gowns available in multiple

colours and fabric options. Bridesmaid gowns are available for order in sizes 2 to 28.

How long does it take to order my bridesmaids?

Bridesmaids are orderable in sizes 2 to 28 and in multiple colours and fabric options. Typical

ordering time is five months from order to delivery, however keep in mind that most bridesmaid

gowns will need to have a hem alteration depending on the height. It’s important to factor in an

extra six to eight weeks on top of your delivery time to allow for alteration times.